📦 Shipping & Delivery – Frequently Asked Questions

đźšš What do you use for shipping?

For all domestic shipping within the U.S., we ship via USPS First Class, 2-Day Priority, FedEx, or UPS Ground, whichever provides the lowest rate for your order.

Note: We cannot ship UPS orders to P.O. boxes.

⏱️ How long will it take to ship out my order?

All orders are processed within 24 hours and typically shipped out within 1–2 business days.
Delivery usually takes 5 to 10 business days, depending on your location.

If you need a rush delivery, please call us at +84 389 323 506 or email us at [email protected], and we’ll send you a special invoice.

đź’° How much is the shipping cost?

We offer affordable flat-rate domestic shipping options (excluding international orders):

  • Orders under $100: $10 shipping fee

  • Orders over $100: Free shipping within the continental U.S.

We always try our best to reduce shipping costs and are happy to combine orders where possible.

🌍 Do you ship outside the U.S.?

Yes, we do! International orders are shipped via International First Class, Priority, Express Mail, or UPS Standard.
Shipping rates and delivery times vary depending on the destination.

If you’d like to know the exact international shipping cost before placing your order, or if you’re having trouble checking out, email us at [email protected] and we’ll send a custom payment invoice.

🔎 Will I receive a tracking number?

Yes. Once your order ships, you’ll receive a separate email with your tracking number.

❓ I haven’t received my order. How do I check the status?

To check the status of your order:

  1. Refer to the tracking number provided in your email.

  2. You can also contact the shipping carrier directly for updates.

If your package is lost or missing, please reach out to the carrier directly to start an investigation.

⚠️ Please note: Modistitch is not responsible for lost, stolen, or missing packages once they’ve been shipped.